Help & Support

When will I receive the government electricity payment?

The government has indicated that the credit will be a once-off €100 electricity credit and will be available for every household in early 2022. Once we have further information on when this credit will be available, we will provide an update on our website.

Will Electric Ireland gas accounts be eligible for the €100 credit?

The government has indicated that the credit will be a once-off €100 credit on your electricity account only. If you have a gas only account with Electric Ireland, you will not be eligible for the Government Electricity Payment.

How can I claim the €100 electricity bill credit?

The government has indicated that the credit will be a once-off €100 electricity credit and will be available for every household in early 2022.

The electricity credit will be automatically applied to all electricity customer accounts and no action will be required from the customer.


Why are Electric Ireland supplying a €100 electricity credit to all households after increasing their prices?

The €100 electricity credit is funded by the government and will apply to all domestic electricity customer accounts.

What date will the credit be applied to my Electric Ireland electricity account?

The government has indicated that the credit will be a once-off €100 electricity credit and will be available for every household in early 2022. Once we have further information on when this credit will be available, we will provide an update on our website.

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