Beware of phishing emails purporting to be from Electric Ireland. We are aware of a currently circulating phishing email and claiming that you have an underpayment on your account. Do NOT click any links and delete any suspicious emails. If in doubt, visit our website directly in your browser or contact us below.
Learn more >PAYG Update: An Post / PostPoint will stop providing Gas PAYG top-up services from
01/07/2021. Customers can continue to top-up at stores displaying the Payzone logo. Visit the
Payzone Store Locator for your nearest Payzone outlet.
Emergencies & Outages (ROI)
Electricity Emergencies
For any electrical interruptions or emergencies you should contact ESB Networks immediately at 1800 372 999 (24 hours).
Electricity Outages
Customers without power can check for updates on when their fault is expected to be repaired at esbpowercheck.ie. If your fault is not logged on PowerCheck you can report it on ESB Networks website.
Gas Emergencies
If you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50 (24 hours).
Postal Address: Electric Ireland, PO Box 841, South City Delivery Office, Cork T12C825
International Contact Number: 00353 1 8529534