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Help centre

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Account & Mobile App Vulnerable Customers

How can I register as having a special requirement?

Billing & Payments Help With My Bills

Will my meter be read as before when I’m on Equaliser?

Account & Mobile App Electric Ireland Rewards

How do I use Electric Ireland Real Rewards vouchers on my bill?

Account & Mobile App Electric Ireland Rewards

Electric Ireland Rewards – Frequently Asked Questions

Account & Mobile App Electric Ireland Rewards

Electric Ireland Rewards – our customer loyalty scheme

Move Home, Close & Join Close Account

What happens if I’m owed money after leaving Electric Ireland?

Billing & Payments Help With My Bills

How do I notify Electric Ireland of a Bereavement?

Billing & Payments Help With My Bills

How can I request a copy of my previous electricity or gas bill?

Account & Mobile App Online Account

Who can sign up for Equaliser?