Pay As You Go

Helpful Guides

We offer two Pay As You Go Gas meter options …

Read More

Guide to using a Pay As You Go Gas meter

Read More

Using a Pay As You Go Electricity meter

Read More

Frequently Asked Questions

  1. How does my Pay as You Go top up work?
  2. How do I top up my Pay As You Go electricity meter?
  3. Is the price of electricity more expensive with a Pay As You Go meter?
  4. Emergency credit - What happens if my credit is low and I can’t get to a Payzone outlet?
  5. What if my Emergency Credit runs out?
  6. If I sign up to Pay As You Go electricity, will I still receive my Free Electricity Allowance?
  7. When and how will the power be reconnected to my property if I have been disconnected due to my Emergency Credit running out?
  8. How can I see if my outstanding balance is reducing?
  9. Do I receive invoices if I have a Pay As You Go electricity meter?
  10. How much does it cost to get a Pay As You Go gas meter installed?
  11. How can I see how much credit is on my meter?
  12. I have just topped up, why do I have a 40 digit code instead of my normal 20 digit code?
  13. How will I know if I’m running low on credit?
  14. What is “Emergency Credit”?
  15. How can I see my consumption on my Pay As You Go electricity meter?
  16. How can I see my payment history?
  17. Where can I buy credit for a Pay As You Go Gas meter?
  18. Will I still get bills if I have a Pay As You Go meter?
  19. Is the price of gas more expensive on a Pay As You Go gas meter?
  20. I have arrears on my gas bill - can I pay these with a Pay As You Go gas meter?
  21. What are the criteria for customer refunds with keypads?
  22. How can I get a Pay As You Go gas meter installed at my home?
  23. What do I do if I move into a house with a Pay As You Go gas meter already installed?
  24. What do I do if I move into a house with a Pay As You Go electricity meter already installed?
  25. What do I do if I move house and still want to be on Pay As You Go electricity?
  26. If I have Pay As You Go Gas with Electric Ireland, can I bring my electricity over also and get a discount?
  27. I already receive the Natural Gas allowance - can I request a Pay As You Go meter?
  28. What do I need to buy credit for my Pay As You Go gas meter?