Pay As You Go

Helpful Guides

We offer two Pay As You Go Gas meter options …

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Guide to using a Pay As You Go Gas meter

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Using a Pay As You Go Electricity meter

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Frequently Asked Questions

  1. How do I top up my Pay As You Go electricity meter?
  2. Is the price of electricity more expensive with a Pay As You Go meter?
  3. Emergency credit - What happens if my credit is low and I can’t get to a Payzone outlet?
  4. What if my Emergency Credit runs out?
  5. When and how will the power be reconnected to my property if I have been disconnected due to my Emergency Credit running out?
  6. How can I see if my outstanding balance is reducing?
  7. Do I receive invoices if I have a Pay As You Go electricity meter?
  8. How much does it cost to get a Pay As You Go gas meter installed?
  9. How can I see how much credit is on my meter?
  10. I have just topped up, why do I have a 40 digit code instead of my normal 20 digit code?
  11. How will I know if I’m running low on credit?
  12. What is “Emergency Credit”?
  13. How can I see my consumption on my Pay As You Go electricity meter?
  14. How can I see my payment history?
  15. Where can I buy credit for a Pay As You Go Gas meter?
  16. Will I still get bills if I have a Pay As You Go meter?
  17. Is the price of gas more expensive on a Pay As You Go gas meter?
  18. I have arrears on my gas bill - can I pay these with a Pay As You Go gas meter?
  19. What are the criteria for customer refunds with keypads?
  20. How can I get a Pay As You Go gas meter installed at my home?
  21. What do I do if I move into a house with a Pay As You Go gas meter already installed?
  22. What do I do if I move into a house with a Pay As You Go electricity meter already installed?
  23. What do I do if I move house and still want to be on Pay As You Go electricity?
  24. If I have Pay As You Go Gas with Electric Ireland, can I bring my electricity over also and get a discount?
  25. I already receive the Natural Gas allowance - can I request a Pay As You Go meter?
  26. What do I need to buy credit for my Pay As You Go gas meter?