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Pay As You Go

Helpful Guides

Pay As You Go Gas

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Guide to using a Pay As You Go Gas meter

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Using a Pay As You Go Electricity meter

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Frequently Asked Questions

  1. How does my Pay as You Go top up work?
  2. When are Credit Friendly hours?
  3. How do I top up my Pay As You Go electricity meter?
  4. Is the price of electricity more expensive with a Pay As You Go meter?
  5. Emergency credit - What happens if my credit is low and I can’t get to a Payzone outlet?
  6. If I sign up to Pay As You Go electricity, will I still receive my Free Electricity Allowance?
  7. Where can I find my Keypad Number?
  8. When will I be reconnected if I have been disconnected due to my Emergency Credit running out?
  9. How can I see if my outstanding balance is reducing?
  10. Will my meter still be read?
  11. Do I receive invoices if I have a Pay As You Go electricity meter?
  12. How do I check my arrears?
  13. How much does it cost to get a Pay As You Go gas meter installed?
  14. How can I see how much credit is on my meter?
  15. If I go on a Pay as You Go meter, can I still have a day and night meter?
  16. Why did I get a longer Top Up Code than normal?
  17. How will I know if I’m running low on credit?
  18. What should I do if error comes up on my meter, and I can't top up because it's the weekend?
  19. What is “Emergency Credit” & what if it runs out?
  20. How can I see how much electricity I have used on my Pay As You Go electricity meter?
  21. How can I see my payment history?
  22. Where can I buy credit for a Pay As You Go Gas meter?
  23. Will I still get bills if I have a Pay As You Go meter?
  24. Is the price of gas more expensive on a Pay As You Go gas meter?
  25. I have arrears on my gas bill - can I pay these with a Pay As You Go gas meter?
  26. How do I get a refund of my credit if I close my Electric Ireland Pay As You Go account?
  27. How can I get a Pay As You Go gas meter installed at my home?
  28. What do I do if I move into a house with a Pay As You Go meter already installed?
  29. What do I do if I move house and still want to be on Pay As You Go electricity?
  30. If I have Pay As You Go Gas with Electric Ireland, can I bring my electricity over also and get a discount?
  31. What do I need to buy credit for my Pay As You Go gas meter?
  32. How can I keep track of how much I am spending?
  33. How will I know what my balance is?
  34. Can I see how much gas I have used?