Pay As You Go

Helpful Guides

We offer two Pay As You Go Gas meter options …

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Guide to using a Pay As You Go Gas meter

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Using a Pay As You Go Electricity meter

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Frequently Asked Questions

  1. How does my Pay as You Go top up work?
  2. How do I top up my Pay As You Go electricity meter?
  3. Is the price of electricity more expensive with a Pay As You Go meter?
  4. Emergency credit - What happens if my credit is low and I can’t get to a Payzone outlet?
  5. What if my Emergency Credit runs out?
  6. If I sign up to Pay As You Go electricity, will I still receive my Free Electricity Allowance?
  7. When and how will the power be reconnected to my property if I have been disconnected due to my Emergency Credit running out?
  8. How can I see if my outstanding balance is reducing?
  9. Will my meter still be read?
  10. Do I receive invoices if I have a Pay As You Go electricity meter?
  11. How do I check my arrears?
  12. How much does it cost to get a Pay As You Go gas meter installed?
  13. How can I see how much credit is on my meter?
  14. If I go on a Pay as You Go meter, can I still have a day and night meter?
  15. I have just topped up, why do I have a 40 digit code instead of my normal 20 digit code?
  16. How will I know if I’m running low on credit?
  17. What should I do if error comes up on my meter, and I can't top up because it's the weekend?
  18. What is “Emergency Credit”?
  19. How can I see my consumption on my Pay As You Go electricity meter?
  20. How can I see my payment history?
  21. Where can I buy credit for a Pay As You Go Gas meter?
  22. Will I still get bills if I have a Pay As You Go meter?
  23. Is the price of gas more expensive on a Pay As You Go gas meter?
  24. I have arrears on my gas bill - can I pay these with a Pay As You Go gas meter?
  25. What are the criteria for customer refunds with keypads?
  26. How can I get a Pay As You Go gas meter installed at my home?
  27. What do I do if I move into a house with a Pay As You Go gas meter already installed?
  28. What do I do if I move into a house with a Pay As You Go electricity meter already installed?
  29. What do I do if I move house and still want to be on Pay As You Go electricity?
  30. If I have Pay As You Go Gas with Electric Ireland, can I bring my electricity over also and get a discount?
  31. I already receive the Natural Gas allowance - can I request a Pay As You Go meter?
  32. What do I need to buy credit for my Pay As You Go gas meter?
  33. Why am I no longer getting a bill?
  34. I have Electricity PAYG with Electric Ireland too, when will I stop receiving bills for that?
  35. Can I request to get a statement every two months?
  36. How can I keep track of how much I am spending?
  37. How will I know what my balance is?
  38. Why have I received a bill in the last few days and now I receive a Statement?
  39. Can I see how much gas I have used?