Skip to Content

Help centre

Clear filter
Pay As You Go Smart prepay

How do I top up with Prepay?

Read more
Electric Ireland Help Centre Image
Pay As You Go Smart prepay

How can I see my prepay payment history?

Read more
Pay As You Go Smart prepay

How do I repay an outstanding balance with Smart Prepay?

Read more
Pay As You Go Smart prepay

How do I top up with Prepay?

Read more
Moving Home & Switching Closing Account

How do I get a refund of my credit if I close my Electric Ireland Prepay account?

Read more
Pay As You Go Smart prepay

Do I receive bills if I am a Prepay customer?

Read more
Pay As You Go Smart prepay

How can I keep track of how much I am spending with Smart Prepay?

Read more
Pay As You Go Smart prepay

How do I get emergency credit if I can’t top up?

Read more
Pay As You Go Smart prepay

What are credit‑friendly times on Smart Prepay?

Read more
Pay As You Go Smart prepay

What should I do if I lose my Prepay top up card and need a new one?

Read more