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Help centre

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Showing 9 of 196 results

Bills & Payments Pay my bill

What is my IBAN?

Account & Mobile App Manage my online account

How do Electric Ireland use my personal data and how secure is it?

Moving Home & Switching Switching

Can I still switch to Electric Ireland even if I am in arrears with my current supplier?

Moving Home & Switching Moving Home

How do I know if the electricity supply is on or off?

Moving Home & Switching Closing Account

How do I get refund if I close my Electric Ireland account?

Heat pumps & efficiency Heat pump systems

Do you offer a special price plan to homes with heat pump technology?

Bills & Payments Pay my bill

When do I have to pay my Electric Ireland bill?

Pay As You Go PAYG & smarter PAYG

Guide to using a Pay As You Go Gas meter

Bills & Payments Pay my bill

How do I set up an Electronic Funds Transfer (EFT) on my bank account to pay my Electric Ireland bill?

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Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.