It appears JavaScript is disabled. In order for this website to function correctly you need to enable JavaScript in your browser.

Help centre

Category

Sub Category

Showing 9 of 211 results

Meters & Smart Meters Smart Meters

What happens after my smart meter is installed?

Move Home, Close & Join Switching Provider

Can I still switch online to Electric Ireland if I am in receipt of Free Gas Allowance or Free Electricity Allowance?

Pay As You Go Pay As You Go

Will I still get bills if I have a Pay As You Go meter?

Move Home, Close & Join Switching Provider

Can I still switch to Electric Ireland even if I am in arrears with my current supplier?

Billing & Payments Payments

What are the benefits of Equaliser for me?

Move Home, Close & Join Moving Home

How do I know if the electricity supply is on or off?

Safety & Emergencies Energy Efficiency

How do Electric Ireland use my personal data and how secure is it?

Move Home, Close & Join Close Account

How do I get refund if I close my Electric Ireland account?

Billing & Payments Payments

How do I set up an Electronic Funds Transfer (EFT) on my bank account to pay my Electric Ireland bill?

1
2
3
4
5
6
7
8
9
10

Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.