It appears JavaScript is disabled. In order for this website to function correctly you need to enable JavaScript in your browser.

Help centre

Category

Sub Category

Showing 9 of 196 results

Meters & usage Smart insights

What is 120 days of data and how is it calculated?

Pay As You Go Smart prepay

How do I repay an outstanding balance with Smart Prepay?

Meters & usage Smart Meters

I have a smart meter, how do I take a reading?

Pay As You Go Smart prepay

How do I top up with Prepay?

Moving Home & Switching Closing Account

How do I get a refund of my credit if I close my Electric Ireland Prepay account?

Pay As You Go Smart prepay

Do I receive bills if I am a Prepay customer?

Pay As You Go Smart prepay

How can I keep track of how much I am spending with Smart Prepay?

Pay As You Go Smart prepay

How do I get emergency credit if I can’t top up?

Pay As You Go Smart prepay

What are credit‑friendly times on Smart Prepay?

1
2
3
4
5
6
7
8
9
10

Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.