Why is my projected bill not working?

Your projected bill is based primarily on your electricity usage over the last 7 days and requires a minimum amount of consumption data to generate an accurate estimate.

For non-Microgen customers: The projected bill may not be available if electricity consumption has been too low during the past 7 days.
For Microgen customers: Bill projections are currently based only on electricity imported from the grid. If you are exporting a significant amount of energy, your grid consumption may be too low to meet the minimum data requirements.

For both Microgen and non-Microgen customers, the projected bill becomes available once sufficient consumption data is collected to provide an accurate estimate.