Help centre
Showing 9 of 209 results
Meters & Smart Meters
Smart Prepay
How do I check my balance and how do I know when to top-up?
Read more
Pay As You Go
Smarter Pay As You Go
What happens if I haven’t received or have lost my electricity top up card?
Read more
Pay As You Go
Smarter Pay As You Go
How can I see how much credit is on my Smarter Pay As You Go Meter?
Read more
Pay As You Go
Smarter Pay As You Go
How can I check my energy usage on my Smarter Pay As You Go meter?
Read moreBilling & Payments
Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.
Learn more
Smart Meters
Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.
Learn more
Moving Home
Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.
Learn more