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Help centre

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Billing & Payments Help With My Bills

What is Equaliser?

Pay As You Go Pay As You Go

How does my Pay as You Go top up work?

Pay As You Go Smarter Pay As You Go

Why does the information in my Payzone account, and Smarter Pay As You Go texts not match my In Home Monitor?

Pay As You Go Pay As You Go

Can I see how much gas I have used?

Move Home, Close & Join Switching Provider

What is a debt flag?

Account & Mobile App Electric Ireland Rewards

Electric Ireland Rewards – our customer loyalty scheme

Safety & Emergencies Safety Guides

Electrical safety around the home

Billing & Payments Online Billing

I have more than one account. Can I register all my accounts at the same time?

Pay As You Go Pay As You Go

How can I see how much electricity I have used on my Pay As You Go electricity meter?

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Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.