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Help centre

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Billing & Payments Help With My Bills

How can I request a copy of my previous electricity or gas bill?

Pay As You Go Pay As You Go

How do I get a refund of my credit if I close my Electric Ireland Pay As You Go account?

Safety & Emergencies Energy Efficiency

Can I still receive a grant from the SEAI if I claim the Energy Efficiency Incentive from Electric Ireland?

Billing & Payments Help With My Bills

How much does it cost to disconnect or reconnect electricity at my home?

Billing & Payments Help With My Bills

How can I pay my Electric Ireland electricity and gas bill?

Pay As You Go Pay As You Go

How do I top up my Pay As You Go electricity meter?

Move Home, Close & Join Close Account

How do I open an electricity or gas account?

Safety & Emergencies Energy Efficiency

Solar Panels and Savings

Pay As You Go Pay As You Go

What should I do if I lost my PAYG top up card and need a new one?

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Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.