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Pay As You Go Pay As You Go

How will I know what my balance is?

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Move Home, Close & Join Switching Provider

What is my MPRN and where can I find it?

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Billing & Payments Help With My Bills

What is the Carbon Tax?

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Billing & Payments Understanding Bills

What is the estimated annual bill and how is it calculated?

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Safety & Emergencies Energy Efficiency

Heating controls

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Billing & Payments Online Billing

Are my credit/debit card details secure?

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Meters & Smart Meters Standard Meters

When should I submit an electricity meter reading?

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Safety & Emergencies Energy Efficiency

Heat Pump Systems

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Safety & Emergencies Safety Guides

A guide to child safety around electrical appliances

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Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

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Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

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Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.

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