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Help centre

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Pay As You Go Pay As You Go

What should I do if I have no gas with PAYG meter?

Meters & Smart Meters Smart Meters

What benefit will I get from a smart meter?

Safety & Emergencies Safety Guides

Electric Ireland safety policy

Move Home, Close & Join Switching Provider

How long has the debt flagging process been in effect?

Safety & Emergencies Safety Guides

How can I find an electrical contractor?

Safety & Emergencies Energy Efficiency

Energy Efficiency Advice

Billing & Payments Online Billing

Can I register more than one email address for my online account?

Pay As You Go Pay As You Go

How do I check my arrears?

Pay As You Go Pay As You Go

How will I know what my balance is?

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Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.