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Help centre

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Moving Home & Switching Closing Account

What happens if I’m owed money after leaving Electric Ireland?

Moving Home & Switching Switching

What do I need to switch to Electric Ireland?

Pay As You Go PAYG & smarter PAYG

PAYG Meter Fix Code

Bills & Payments Additional support

How do I notify Electric Ireland of a Bereavement?

Pay As You Go PAYG & smarter PAYG

How can I see how much credit is on my meter?

Pay As You Go PAYG & smarter PAYG

What do I need, to buy credit for my Pay As You Go gas meter?

Meters & usage Smart Meters

What benefit will I get from a smart meter?

Pay As You Go PAYG & smarter PAYG

What should I do if I have no gas with PAYG meter?

Account & Mobile App Manage my online account

Are my bank details secure?

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Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.