Skip to Content

Help centre

Clear filter
Outages & safety Safety

How do I know if the gas supply is on or off?

Read more
Pay As You Go PAYG & smarter PAYG

Is the price of electricity more expensive with a Pay As You Go meter?

Read more
Bills & Payments Help with my bills

Where can I find my electricity meter number?

Read more
Pay As You Go PAYG & smarter PAYG

What do I do if I move house and still want a Smarter Pay As You Go Meter?

Read more
Pay As You Go PAYG & smarter PAYG

How do I reconnect my Smarter PAYG supply if I run out of power?

Read more
Meters & usage Smart Meters

Is my meter data safe?

Read more
Pay As You Go PAYG & smarter PAYG

How will I know if I’m running low on credit?

Read more
Pay As You Go PAYG & smarter PAYG

Top Up options for Smarter Pay As You Go

Read more
Pay As You Go PAYG & smarter PAYG

Where can I find my Keypad Number?

Read more