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Pay As You Go Pay As You Go

What should I do if my PAYG Gas card fails or is not accepted?

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Pay As You Go Smarter Pay As You Go

Top Up options for Smarter Pay As You Go

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Billing & Payments Payments

The equaliser amount on my bill is higher than I expected, what should I do?

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Pay As You Go Pay As You Go

I have arrears on my gas bill - can I pay these with a Pay As You Go gas meter?

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Safety & Emergencies Energy Efficiency

How long does it take to use one unit of electricity?

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Billing & Payments Help With My Bills

How do I set up or change direct debit bank details (IBAN) online?

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Pay As You Go Pay As You Go

How can I keep track of how much I am spending?

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Meters & Smart Meters Standard Meters

How do I get an additional meter connected?

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Billing & Payments Payments

Can I make a payment on someone else’s account?

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