Skip to Content

Help centre

Clear filter
Meters & Smart Meters Smart Prepay

What should I do if I lose my Prepay top up card and need a new one?

Read more
Meters & Smart Meters Smart Prepay

How can I see my prepay payment history?

Read more
Meters & Smart Meters Smart Prepay

What happens when I run out of credit?

Read more
Meters & Smart Meters Smart Prepay

How do I check my balance and how do I know when to top-up?

Read more
Pay As You Go Smarter Pay As You Go

What happens if I haven’t received or have lost my electricity top up card?

Read more
Pay As You Go Smarter Pay As You Go

How can I see how much credit is on my Smarter Pay As You Go Meter?

Read more
Pay As You Go Smarter Pay As You Go

How can I check my energy usage on my Smarter Pay As You Go meter?

Read more
Move Home, Close & Join Switching Provider

Switching to us is easy

Read more
Pay As You Go Smarter Pay As You Go

Your In Home Monitor (IHM)

Read more