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Account & Mobile App Electric Ireland Rewards

How do I use vouchers?

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Billing & Payments Payments

What is my IBAN?

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Meters & Smart Meters Smart Meters

What happens after my smart meter is installed?

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Billing & Payments

How do I set up or change direct debit bank details (IBAN) online?

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Move Home, Close & Join Switching Provider

Can I still switch online to Electric Ireland if I am in receipt of Free Gas Allowance or Free Electricity Allowance?

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Pay As You Go Pay As You Go

Will I still get bills if I have a Pay As You Go meter?

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Move Home, Close & Join Switching Provider

Can I still switch to Electric Ireland even if I am in arrears with my current supplier?

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Billing & Payments Payments

What are the benefits of Equaliser for me?

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Move Home, Close & Join Moving Home

How do I know if the electricity supply is on or off?

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