Skip to Content

Help centre

Clear filter
Meters & Smart Meters Smart Meters

What happens after my smart meter is installed?

Read more
Move Home, Close & Join Switching Provider

Can I still switch online to Electric Ireland if I am in receipt of Free Gas Allowance or Free Electricity Allowance?

Read more
Pay As You Go Pay As You Go

Will I still get bills if I have a Pay As You Go meter?

Read more
Move Home, Close & Join Switching Provider

Can I still switch to Electric Ireland even if I am in arrears with my current supplier?

Read more
Billing & Payments Payments

What are the benefits of Equaliser for me?

Read more
Move Home, Close & Join Moving Home

How do I know if the electricity supply is on or off?

Read more
Safety & Emergencies Energy Efficiency

How do Electric Ireland use my personal data and how secure is it?

Read more
Move Home, Close & Join Close Account

How do I get refund if I close my Electric Ireland account?

Read more
Billing & Payments Payments

How do I set up an Electronic Funds Transfer (EFT) on my bank account to pay my Electric Ireland bill?

Read more