Help centre
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Meters & Smart Meters
Smart Prepay Meters
How do I get a refund of my credit if I close my Electric Ireland Prepay account?
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Meters & Smart Meters
Smart Prepay Meters
How do I avail of emergency credit if I am unable to top-up?
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Meters & Smart Meters
Smart Prepay Meters
What should I do if I lose my Prepay top up card and need a new one?
Read moreBilling & Payments
Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.
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Smart Meters
Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.
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Moving Home
Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.
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