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Billing & Payments Online Billing

Estimated annual bill

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Happy Electric Ireland customer using online services
Meters & Smart Meters Smart Prepay Meters

How do I top up my Smart Prepay Meter?

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Meters & Smart Meters Smart Prepay Meters

How do I get a refund of my credit if I close my Electric Ireland Prepay account?

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Meters & Smart Meters Smart Prepay Meters

Do I receive bills if I am a Prepay customer?

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Meters & Smart Meters Smart Prepay Meters

How can I keep track of how much I am spending?

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Meters & Smart Meters Smart Prepay Meters

How do I avail of emergency credit if I am unable to top-up?

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Meters & Smart Meters Smart Prepay Meters

What are credit friendly times?

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Meters & Smart Meters Smart Prepay Meters

What should I do if I lose my Prepay top up card and need a new one?

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Meters & Smart Meters Smart Prepay Meters

How can I see my prepay payment history?

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Meters & Smart Meters Smart Prepay Meters

What happens when I run out of credit?

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Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

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Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

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Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.

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