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Pay As You Go Pay As You Go

What should I do if I lost my PAYG top up card and need a new one?

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Move Home, Close & Join Switching Provider

Do I need to let my current supplier know that I am switching to Electric Ireland?

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Billing & Payments Online Billing

Can I change my email address after I've signed up?

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Move Home, Close & Join Close Account

How do I close an electricity or gas account?

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Safety & Emergencies Safety Guides

Standard of gas installation works

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Meters & Smart Meters Smart Meters

Are the new meters a risk to my health?

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Safety & Emergencies Safety Guides

How do I report a broken street light?

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Safety & Emergencies Energy Efficiency

Gas Boiler replacement, servicing, repairs and heating controls

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Safety & Emergencies Safety Guides

DIY and gardening safety

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