How do I change the name on my account?

Change the name on my account

While it is not possible to change the name on an account, you can simply close the existing account and open a new one in the new customer's name.

There are a couple of ways to do this.

1. The new customer can open a new account in their name which will automatically close the current account in that property and issue that account holder's final bill. Any bills following that will be in the new account owner’s name.

Or

2. The current account holder can close their account and then the new customer can open their own account here. We will issue a final bill to the customer that closed their account and any bills following that will be in the new account owner's name.