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Help centre

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Billing & Payments Help With My Bills

What is Equaliser?

Billing & Payments Online Billing

Where can I find my price plan name?

Billing & Payments Online Billing

How will my bill be sent after I register for an online account?

Billing & Payments Online Billing

How do I register additional accounts in my online account?

Billing & Payments Payments

Who is eligible for the Free Electricity Allowance?

Billing & Payments Payments

If I pay through direct debit, when will my direct debit be deducted from my bank account?

Move Home, Close & Join Close Account

What happens if I’m owed money after leaving Electric Ireland?

Billing & Payments Payments

How will I find out what my monthly Equaliser payment amount is?

Billing & Payments Help With My Bills

How do I notify Electric Ireland of a Bereavement?

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