How do I check my balance and how do I know when to top-up?

The easiest way to check prepay balance is by logging into your online account.

You will receive at least one weekly text message informing you of your Prepay balance. If your balance falls below €10 and €5, you will receive a text message reminding you to top up. If your balance falls below €0, you will receive a disconnection warning text message.

You can top-up via your online account, Payzone outlets or by calling us on 1800 372 372.