Help & Support

What is Equaliser?

Equaliser is a payment method which allows you to spread the cost of your yearly electricity or gas bill into twelve equal, monthly direct debit payment amounts.

We'll calculate your total electricity costs or total gas costs for the year based on the following:

  • Your previous electricity and/or gas usage
  • Your electricity and/or gas price plan

We'll also include a 10% contingency to allow for any electricity and/or gas price changes, changes in weather or other factors.

Your monthly payment is this total divided by 12.

Will I still get a bill every 2 months if I sign up to Equaliser?

Yes, you will still continue to receive your electricity and/or gas bill every 2 months, which will show your payments and the balance remaining on your bill.

*At the end of every year we'll amend your usual monthly payment to match your energy usage.

Read more about Electricity or Gas Equaliser and how it can help you manage your energy bill.

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