Vulnerable Customer Registrations

Vulnerable Customer Online Registration Form

  • Electric Ireland requires the below information to record the special requirements of certain customers. The data controller is the Electricity Supply Board, trading as Electric Ireland. Please refer to our Privacy Notice, available at, we can also provide a copy on request.

    Details of customers who register will be forwarded to ESB Networks or to Gas Networks Ireland for Inclusion on the Industry Register. This information is confidential and please be assured that only nominated Electric Ireland, ESB Networks and Gas Networks Ireland staff will have access to it.

    Electric Ireland reserves the right to request you provide further evidence of your entitlement to these services.

    * Denotes mandatory fields

  • Account Information

    This section is important for us to match the information you are sharing below to the correct account. If you are an Electricity Only customer of Electric Ireland, please only enter your Electricity Account Number and MPRN. If you are a Gas Only customer of Electric Ireland, please only enter your Gas Account Number and GPRN. If you have Electricity and Gas with Electric Ireland, please enter your Electricity Account Number, MPRN, Gas Account Number and GPRN. Thank you.

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