Home Electric+ 24hour

Yes, you can change from a standard plan to a smart meter plan through your online account. If you wish to switch to a different smart meter plan after that, you will need to contact our Customer Care Team on 1800 372 372 who can arrange.

If you’d like a monthly billing option, you’ll need to be registered for Online Billing first. Once you’re set up, you can choose the plan that suits you best.

Smart meter customers on Home Electric+ price plans need an online account to access your personalised smart insights. Signing up is easy. 

Click here to create an online account today. You’ll need your account number and last 6 digits of your MPRN number (right-hand side of your bill).

Your smart meter will feed your usage data to our insights tool. We require your consent to share your half hourly data with us, in order for us to provide you with the most relevant and up-to-date insights.

A time-of-use price plan charges different prices for electricity usage depending on the time of day. Typically, these price plans charge cheaper rates when electricity demand is at its lowest (e.g. night-time 11pm – 8am) and higher rates at peak times (e.g. weekdays 5-7pm) when demand is at its highest. 
For example, customers can choose to use cheaper, greener electricity at night when demand is lower. If you are unable to change when you use electricity, time-of-use may not suit you.

Yes, you will need a smart meter to avail of a time-of-use plan.

You should only choose a time-of-use plan if you can change your behaviour to make to most of a time-of-use plan. For example, if you can move all your laundry to a Saturday when you get free electricity from 8 am to 11pm then Home Electric + weekender could save you money. If you are unable to change when you use electricity, TOU may not suit you.

When you switch to an Electric Ireland Home Electric+ plan, you'll start receiving personalised energy insights designed to help you save money and reduce your carbon footprint.

• Within 2-3 days of your cooling-off period ending, you'll be able to view your electricity usage history and tailored energy-saving tips in your Electric Ireland online account.
• Within the first 2 weeks, you'll start seeing a projected estimate of your next bill.
• After 4 months, additional insights will become available, including appliance-level usage breakdowns and comparisons with similar homes.

You'll also receive regular emails with helpful updates, tips and insights to help you stay on top of your energy use and costs.

When you sign up to a Home Electric+ product and agree to share your half hourly data your smart meter will automatically store 48 reads per day, due to the high volume of reads each individual read cannot be shown on your bill and because of this ESB Networks will only send your energy provider an amalgamated consumption data read, which is then reflected on your bill.

Yes, Home Electric+ smart meter plans provide personalised energy insights to help you better understand and manage your electricity use.

Over time, you'll gain access to advanced features such as appliance-level breakdowns, showing where and when you're using the most electricity. These insights can help you identify opportunities to reduce energy use, lower your bills, and reduce your carbon footprint.

12% saving based on comparable data set of 11K customers that had 12 months consumption (pre smart meter 24hour plan) and with 24hour smart meter plan, over a 2 year comparison period from 2021 to 2022. Customers in year 1 had an average electricity consumption of 4,635 kWh which reduced to average of 4,065 kWh in year 2, which equates to a 12.3% reduction in electricity year-on-year.