Third‑Party Refund Request

Use this form only when a refund needs to be issued to someone other than the registered Electric Ireland account holder for example, an executor, legal representative, or authorised third party.

For all other refund requests, please contact our Customer Service team at 1800 372 372

Please complete your name (person requesting refund) and address below:

Full Name

Phone Number

Your Address

Please complete the name, address and account number of the customer you are requesting the refund on behalf below:

Full Name

Customer's Address

Electric Ireland account number Electric Ireland account number of the customer you are acting on behalf of, this is a 9 digit number beginning with 9 and can be viewed at the top right corner of your Electric Ireland bill

Refund information:

Refund Amount

IBAN Your IBAN identifies your Bank Account Number. This 22 digit number can be found on your bank statement and will look like this IE99AIBK90000012345678

Please complete the recaptcha to submit the form.

Data submitted on this form will be used by Electric Ireland and our sub-contractors to process this refund and you may also be contacted by Electric Ireland. Data submitted on this form will also be viewed by Electric Ireland to allow for auditing of the process. Please refer to our Privacy Notice.