Tips and support for managing your energy costs

Energy bills can feel challenging at this time of year, especially when your electricity bill is higher than expected. You’re not alone, we’re here to help you understand what’s driving the changes and share practical ways to stay in control.
Why bills may be higher this year?
Colder temperatures mean heating systems run more often, which increases overall energy use. Shorter days also mean more time indoors, leading to lights being on for longer and greater use of appliances and devices.
Another key factor this winter is the change to government supports. Budget 2026 did not include the electricity credits that were provided in previous years, which helped offset winter energy costs. As a result, your bill now reflects the full cost of your usage, and this is one of the main reasons many customers are seeing higher bills this year.
Electricity Credits in Recent Budgets
- Budget 2023: €600 (three €200 credits)
- Budget 2024: €450 (three €150 credits)
- Budget 2025: €250 (two €125 credits)
- Budget 2026: No credits
Understanding your bill
Your bill may look different this year, if you’re comparing year-on-year or just want clarity, check our guide here.
Ways we can help
- Flexible payment options: Weekly payment plans (4–12 weeks) or spread costs evenly with Equaliser. Learn more here.
- Energy-saving habits: Lower thermostat slightly, switch off standby appliances, and use energy-efficient bulbs. Learn more here.
- If your bill is causing stress, talk to us early, we’ll do our best to help. Contact us on 1800 372 372 or visit our website to see all the ways you can contact us.
Other supports available
- Fuel Allowance: Social welfare payment to help with heating costs during the winter months.
- Household Benefits Package: Social welfare support that helps with the cost of your electricity or gas bills.
- Additional Needs Payment: Social welfare payment to assist with an expense that you cannot pay from your weekly income.
You may also find guidance and support from trusted organisations
- MABS is the Irish money advice and budgeting service - Learn more
- Alone is a national organisation that enables older people to age at home - Learn more
We’re here to help you stay in control and find the support that works for you.