Do I need to submit a meter reading now that I have a smart meter?

If you have a smart meter and your meter has a good level of connectivity, these messages will not appear because your meter readings will be automatically sent to the network operators and shared with us to calculate your bill.   

What is meter connectivity?

Meter connectivity refers to ESB Networks’ ability to connect with your meter and obtain your electricity usage data. The higher the number of days your meter can be read remotely in a month, the higher your meter connectivity will be.

There may still be occasions when remote meter readings are not able to be captured which could result in an estimated bill.   

• High connectivity your connection can support Interval (30 minute) Smart Services or Non-Interval (Bi-Monthly) Smart Services (level 3 or 4)
• Low connectivity your connection will only support non-interval services (level 1 or 2) and may still need to be read manually.  

You can see which smart meter communication signal you have in your Electric Ireland online account. This is found in the tab named “details” when you choose your electricity account.

How to take a smart meter reading?

Should you wish to take a meter reading yourself, the process is simple. To read your meter you'll see your cumulative meter reading in kilowatt hours, or "kWh" on the main digital display screen. You don't need to press any buttons on the meter.

• Read the on-screen digits displayed before "kWh" from left to right, remembering to include all digits when reading.
  If you wish to see your meter readings for night time, day time, peak time or your export of electricity, you will need to press the push button on your meter:
• Display screen: Your cumulative meter reading
• Press one: Date & time screen
• Press two: Your cumulative meter reading
• Press three: 'Night' time meter reading. “A+” and “T1” will appear in the top right-hand corner
• Press four: 'Day' time reading. “A+” and “T2” will appear in the top right-hand corner
• Press five: 'Peak' time reading. “A+” and “T3” will appear in the top right-hand corner.
• Press six: Test screen display
• Press seven: This is the total active energy export register (Micro generation customers), and “A-“ will appear in the top right hand corner.

How to read your smart meter

How to read your Day/Night meter