Smart Prepay Terms and Conditions
*Smart Prepay – Eligibility Requirements
To qualify for the Smart Prepay offer:
1. Customer Status
- You must have been an Electric Ireland customer for at least 12 months before applying.
- You agree to stay with Electric Ireland for 12 months after starting this plan.
2. Account Requirements
- You must remain on Smart Prepay for the duration of the offer.
- Your account must be active and in good standing.
- Only one offer per household or account.
3. Credit Conditions
- €100 credit after 3 months: Stay on Smart Prepay for the first 3 months.
- Additional €100 credit after 6 months: Stay on Smart Prepay for the full 6 months.
- Credit applied to your account will reduce any outstanding balance.
- Credit cannot be refunded at any stage.
- 15% of each Top-Up goes towards paying your outstanding balance.
**Payment Plan – Eligibility Requirements
To qualify for the payment plan, offer:
1. Customer Status
- You must have been an Electric Ireland customer for at least 12 months before applying.
- You agree to stay with Electric Ireland for 12 months after starting this plan.
2. Account Requirements
- You must agree to an affordable payment plan.
- Your account must be active and in good standing.
- Only one offer per household or account.
3. Credit Conditions
- €100 credit after 3 months: Customer must make a payment every week, as per agreed plan, for the first 3 months.
- Additional €100 credit after 6 months: Customer must make a payment every week, as per agreed plan, for the first 6 months.
- Credit will be applied to your account to reduce any outstanding balance.
- Credit cannot be refunded at any stage.