Help & Support

What do I do if I move into a house with a Pay As You Go meter already installed?

If there is a Pay As You Go electricity meter already installed?

Please call us on 1800 372 372 and we’ll arrange to remove the Pay As You Go meter. Or if you prefer, you can retain the Pay As You Go meter under your own account details.

If there is a Pay As You Go gas meter already installed?

Just call us on 1800 372 372 and our Customer Service Team will assist you. You can also contact our social customer care team on Facebook or Twitter.

See Pay As You Go Gas for more information.

  • Did this answer your question?