Help & Support

How do I notify Electric Ireland of a Bereavement?

We at Electric Ireland understand how difficult it is when someone passes away. Our dedicated team of advisors trained in handling sensitive situations and are here to help. Before you contact us, and to make the process as smooth as possible for you, please try to have the following information available:

  • Account holder details (i.e. Account or MPRN Number, address, telephone number)

  • Your relationship to the account holder

  • Date the account holder passed away

  • Details of the person who is now responsible for the property (including full name, address, contact number, date of birth (if applicable))

  • Meter readings if possible

To get in touch, please visit our contact us page

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