If you received an estimated bill and you wish to adjust it, you can submit your own meter reading to correct it - in either of the following scenarios:

• If the reading on your estimated bill is significantly higher or lower than your actual bill. You then need to submit your own meter reading and, where appropriate, we’ll issue a new bill based on your reading.
  
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• If the ESB Networks meter reader did not gain access to your home’s meter box and left a card. Then you can submit a meter reading with ESB Networks online or by calling 1850 33 77 77. But you must do this within 24 hours of their visit.

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