Help & Support

Will I still get bills if I have a Pay As You Go meter?

You won't get a bill every two months when you sign up to Pay As You Go Electricity or Gas. Instead we will send you a minimum of one statement a year which will show you:

  • The total amount of top-ups you purchased
  • Each top-up will be clearly marked as being for your electricity usage or for paying your bill balance
  • Your outstanding balance to be paid

See a Guide to PAYG Electricity Statement.

See a Guide to PAYG Gas Statement.

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