Help & Support

When should I disconnect my electricity supply?

We will arrange to have your electricity supply disconnected in any of the following circumstances…

  • A fire has occurred in your home.
  • Your home is to be refurbished.
  • Your home is soon to be unoccupied and may be a safety hazard.
  • Your home is to be demolished.

A fee will apply to any disconnection or reconnection. See our FAQ, How much does it cost to disconnect or reconnect electricity at my home?

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