Help & Support

How do I know if the electricity supply is on or off?

Here are some very simple ways to check if the electricity is ‘on’ or ‘off’ in your home…

  • Check your lights and see if they work.
  • Plug something into a number of sockets and see if there is a power source.
  • Ensure that the main switch at your distribution board (or Fuse board) is in the "ON" position.
  • Make sure that your home is actually connected and a meter is installed (Meter position is usually located in an Outside Box, Hall-way or Under Stairs).
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