If you’re experiencing an issue with your night storage heater the first thing you’ll need to do is to check your time switch:

1. First note the time on your storage heater
2. Work out whether this time is within +/- 2 hours of the current time
3. If the time on your storage heater is out by more than 2 hours then you should contact us to arrange for a technician to call out.

See table below for example:

If you need us to organise a technician to investigate any possible issues please contact us.

You will need to have the following to hand:

• The time on the time switch
• The actual time you noted it
• Your name and contact number so ESB Networks can call to arrange a technician to call to your home

• Did this answer your question?
  Yes No

Thank you for your feedback