Help & Support

What happens if I miss a monthly direct debit Equaliser payment?

If you miss a payment, or if multiple direct debit payments are returned by the bank, this payment option will be removed from your account. And you will also lose your direct debit discount, if you have one.

Or, if you are finding it difficult to meet your monthly payments, or are unable to pay, please phone us on 1800 372 372. We‘ll be happy to discuss a payment arrangement with you.

Read more about Electricity or Gas Equaliser.

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