Help & Support

Understanding your Gas Bill

Price Change
Electric Ireland recently announced a price change. You may notice two line items on the back of your bill for the current billing period. Bills will detail usage at our previous unit price for a period of time and usage at the current unit price for the remainder of the billing period.

We’ve worked hard to make understanding your bill a lot easier; so you can spend more time on things that matter to you most. A clearer layout of your bill now means, that at a glance, you can see how much energy you have used and how much it will cost.

  • The front – summary of your account, total charges due and payment due date
  • The back – a more detailed breakdown of your gas usage and charges

    For more details on understanding your bill visit: or call 1800 372 372.

An explanation of everything on your bill


1. Your Account Number
This is your Electric Ireland gas account number. You should always quote this number when contacting Electric Ireland.

2. To ask about this bill
Please contact us at 1800 372 372 with your account query.

3. For emergencies or gas interruptions
For emergencies, supply interruptions or to report dangerous situations call Gas Networks Ireland emergency line 1800 20 50 50.

Your GPRN (Gas Point Reference Number) is a unique 7 digit reference number. It is used to identify a gas meter connection to the gas network.

5. AC Band
A- 6,000 kWh, B- 6,000 kWh – 23,500 kWh, C- 23,000 kWh – 73,000 kWh,
Y- 73,000 kWh – 750 MWh, Z- 750 MWh – 5,500 MWh.

6. Invoice Number
Each bill has its own invoice number.

7. Bill Address

This is the postal address you registered with us initially.

8. This bill is for
An address will only be shown here on the bill if the postal address is different to the supply address.

9. Billing Period
This is the period for which your gas usage is billed.

10. Reading Type
You will see one of these messages on your bill:
1. We read your meter: A Gas Networks Ireland technician visited your home and read your meter.
2. We estimated your usage: An estimated reading based on your previous readings.
3. You read your meter: You supplied us with your meter readings.

11. Payments

Summary of all transactions including your payments since your last bill.

12. Balance Brought Forward
This is the total balance due from your previous bill(s).

13. Charges for this Period
Please see the back of your bill for a detailed breakdown of your bill.

14. Total Due
This is the total amount due for payment. Payment options are listed on the back of your bill.

15. Pay By
Bills must be paid by the payment date. 14 days credit is allowed for bills without arrears. Those with arrears are due immediately. If you pay by direct debit, the amount of the bill is automatically collected from your bank account 14 days later.

16. Remittance Advice

You should detach this and send in with non-direct debit payments.

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17. Price Plans
This is the name of your gas price plan.

18. Meter Readings
Your present and previous meter readings are shown. Actual readings are indicated by an ‘a’ following your reading. Estimated readings are indicated by an ‘e’. Customer readings are indicated by a ‘c’ and price changes are indicated with a 'p'.

19. Units
This figure represents the number of units in cubic meters (m3) or cubic feet (ft3) which you are being billed for.

20. Conversion Factor
The conversion factor used to convert the gas from cubic meters or cubic feet to kWh.

21. Gas used (kWh) x unit price
The total number of units used in your billing period multiplied by the price per unit.

22. Standing Charge
The standing charge is a fixed daily cost on your bill no matter how much gas you use in your home. It is a combination of the fixed charges associated with providing and maintaining the supply of gas to your home, the collection of meter readings and a share of the supplier costs in servicing your account. It also shows the amount of kilograms of CO2 produced as a result of your energy usage this period.

23. Carbon Tax
On 1st May 2010, the Government introduced a carbon tax on natural gas.

24. Carbon Emissions This shows the amount of kilograms of CO2 produced as a result of your energy usage this period.

Life is easier with less paperwork

Sign up for online billing today and discover the many benefits to you:

  • No more paper bills
  • Your bill, usage and payment history, all stored in one secure place
  • Pay your bills online by Irish debit card or Direct Debit

For more details on how to set up online billing visit our guide to online billing:

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