If you closed your account with us or switched to another energy supplier you may have money owing to you (credit) and are due a refund.
Please phone us on 1850 372 372 to find out how to claim your refund.

You will see a refund on your bill displayed by the letters ‘cr’ after the Total Due figure on your bill, meaning Electric Ireland owe you this amount.
E.G. If your bill says Total Due €21.36cr it means Electric Ireland owes you €21.36.

If you pay by Direct Debit, we will refund your bank account though EFT - Electronic Fund Transfer.

For non Direct Debit customers, we will send your refund by cheque.

• Did this answer your question?
  Yes No

Thank you for your feedback

Thank you. Your information has been submitted successfully.