To improve billing accuracy you can take your own electricity meter reading and submit it to us directly online. Login to Business Online to submit your business meter reading. Find out how to read your meter.
Please note that Max Demand Customers can only be billed based on reads provided by ESB Networks for their specific scheduled read date.
You can also call our automated business meter reading phone service on 1800 337 777. We recommend this service for our customers with visual impairments.
You should make sure you have the following information to hand before you call us:
- Account name
- Account number
- Meter type
- Meter number
- Meter reading(s)
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