Business Support Hub
Providing you with information, guidance and resources to help manage your business bills and energy consumption.
Empowering your business success
Support for our Business Customers
At Electric Ireland, we understand that this is a very challenging time for customers. It's also an unprecedented time in the energy industry. International energy market prices are primarily driven by rising wholesale gas prices, resulting in the cost of energy prices going up across Europe.
Business Customer Support Team
Contact our business customer support team to discuss your account in more detail.
Contact here
Business Online
Business Online is our online account portal for our business customers. It offers range of online services to help you manage your energy information, energy consumption and billing data.
Business Online
Register for Business Online
It’s quick and easy to register for Business Online portal.
Register nowFeatures of Business Online
• Viewing your billing history
• Payment platform, and the option of setting up Direct Debit
• Quick and easy Meter Read submissions
• Cost & energy consumption overview for your business
Further support
Temporary Business Energy Support Scheme
The Temporary Business Energy Support Scheme is closed for new claims as of September 2023. For FAQs and more details on the scheme, please visit Revenue Online Services. Please note that the scheme has been administered by the Revenue Commissioners and not through Electric Ireland.
Revenue Online Services-tmb-0.png?sfvrsn=40e4afeb_1)
PSO Levy Rates for Businesses
The Public Service Obligation Levy (PSO) is mandated by the Irish Government and approved by the European Commission to support the generation of electricity from sustainable, renewable and indigenous sources. See how the PSO levy is set, who it applies to, and the latest information for business customers.
Learn more
Electric Ireland Business Customer Support
Chat with our Business Support team on Live Chat for quick answers to your queries.
Available Monday - Friday 9:00am - 5:30pm
Energy tips & efficiency
Energy Tips for Businesses
With market volatility and rising wholesale costs, businesses are under immense pressure with their energy bills. According to the Sustainable Energy Authority of Ireland (SEAI), the average SME could reduce its energy bill by up to 30% by implementing energy-efficiency measures. Up to 10% can be achieved at little or no capital cost. Steps like energy auditing, understanding your usage and operational changes can help with cost savings when implemented. Read our recommended energy efficiency tips for your business.
Learn more
Energy Management & Efficiency
If sustainability and energy management are important factors within your business our SME Premium Insights and the Sustainability Energy Authority of Ireland (SEAI) could be of help. Start taking steps towards greater energy efficiency and management with the support of SEAI Grants for your business.
Learn more
Get to know your bill
Understanding your energy bill is key to managing your consumption. While our business customers are on varying tariffs, with bill formats differing from tariff to tariff, each bill contains the same key information.
Electric Ireland bill explainer for business customers
Our video below aims to help customers identify the key callouts and charges on their bills, helping you understand your usage and spending.
Meter Reads for your Business
Call us
If you can’t log in or register for Business Online, you can submit a meter read through our automated phone service. Please have your Account Name, Account Number, MPRN, Meter Type, Meter Number and Meter Reading(s) ready before calling
Call 1800 337 777
Frequently Asked Questions
Didn’t find what you were looking for today?
Visit our Business Help Centre for further Frequently Asked Questions and helpful tips
