One to One Support

One to One Support

For Large Energy Users

Meet the team – all of whom have substantial experience in working with high volume industrial and commercial energy users

Our Customer Relationship Management team are focused on identifying and delivering smart solutions for large Industrial and Commercial customers. We leverage a wealth of expertise and resources to create real valuable support for your business. Our team can advise you on the cost-effectiveness of your business energy usage and on new technologies that create energy efficiencies in your business operations. We are committed to a greener and cleaner future for all our customers.

Tony Dunlea

Manager, Business Markets

Tony is a civil engineering graduate of University College Cork and has over 35 years’ experience in all aspects of the energy industry. He has held a number of senior management positions across the ESB Group and is in the retail area since 2007.

John Drinan

Customer Relationship Manager

John, a graduate of University College Cork, has over 40 years' experience in the energy industry in Ireland. Prior to joining Electric Ireland, he has held positions in ESB Networks Design. John initially joined Electric Ireland as Customer Relationship Manager and has since gained a wealth of experience in the commercial energy market.

Gerard Hensey

Customer Relationship Manager

Gerard has been a Customer Relationship Manager with Electric Ireland since 2005, servicing and advising a range of Large Energy Users and large customer groups. Prior to joining Electric Ireland Gerard had 15 years’ experience working in the manufacturing industry and the building services engineering sector with a strong focus on renewable technologies.

Jimmy Kirk

Customer Relationship Manager

Jimmy has over 45 years’ experience in the electricity industry and has spent the last 16 years managing ESB contracting in the North East of the country.

Colm Dunne

Customer Relationship Manager

Colm has over 35 years’ experience in the Electrical Industry. For seven years he ran a consultancy and energy efficiency company, with a focus on the lighting sector. Colm also has a number of years’ experience in project management.

Trina Orpen

Industrial & Commercial Strategy Manager

Trina was appointed Industrial and Commercial Strategy Manager in 2016 having previously held the position of Business Sales Support Manager for a number of years. Having joined Electric Ireland as a Customer Relationship Manager in 2009.

Clare McAllister

Sales and Marketing Manager, Northern Ireland

Clare was appointed to her current role in 2016 after working as Senior Customer Relationship Manager in Northern Ireland for the past seven years. Clare has worked with SME, Industrial and Commercial customers across Northern Ireland since joining Electric Ireland in 2004. Having worked for Solectron and AVX Ltd in her native Coleraine, Clare also has broad experience within the engineering industry.

Alan Cunningham

Customer Relationship Manager, Northern Ireland

Alan is a graduate from University of Ulster and has completed the Parity Graduate Management Development programme. Alan has extensive experience in the industrial gases market and has worked in the Irish electricity market for over 10 years.

Kevin Molloy

Customer Relationship Manager

Kevin is based in Sligo and has extensive experience of the Irish energy industry, having spent over 25 years working in a variety of positions within the ESB group. A graduate of both IT Sligo and the Institute of Public Administration he now brings this wealth of experience to the benefit of customers in the commercial energy market.

Vincent Litchfield

Customer Relationship Manager

Vincent has extensive knowledge of the electricity industry having spent over 35 years in various areas of ESB. Vincent covers customer regions in the North East and in Northern Ireland. He lives in Dundalk and works with customers in both Republic of Ireland and Northern Ireland.

David Fusco

Customer Relationship Manager, Northern Ireland

David has over 8 years’ experience working in Industrial & Commercial Customer Relationship Management. Throughout this time he has gained extensive knowledge in servicing customers’ energy needs across both electricity and gas markets in Northern Ireland. He joined Electric Ireland in September 2016 having previously spent over 7 years with Firmus energy.

Kathy Murran

Customer Relationship Manager

Kathy has extensive knowledge of the electricity industry having spent over 25 years in various areas of ESB. Kathy specialises in the SME Sector and works with customers in both Republic of Ireland and Northern Ireland.

Bill Boucher

Third Party Intermediary & SME Broker Manager

Bill joined Electric Ireland in June 2016. He has extensive broker and franchise channel management experience having worked in senior positions with O2, Lloyds & Allcare Pharmacy over the last 13 years. He holds a B.Sc (Mgmt) degree from Trinity College Dublin.

If you have any questions, please contact us on

1800 200 513 or email