Yes, you have to be an Electric Ireland customer. If you are not a customer yet, why not switch to one of our best value price plans today?

Smartzone home alarm is €29.99 per month for fully monitored security.

The contract length is 36 months.

Yes, Smartzone Security is a licensed installer registered with the Private Security Authority of Ireland (PSA). PSA registration number is 07423.

Your system will be monitored 24 hours a day, 365 days a year. The Smartzone monthly service and monitoring fee also includes an on-going parts and labour warranty which covers malfunctions and failures.

The platform/system is extremely user friendly and no previous technical know-how is required.

Unlike traditional systems that typically only alerted you if the alarm went off, this system monitors the activity across your home’s sensors 24/7, whether your system is armed or not. This means your system can be useful in emergency and non-emergency events. All the signals from the security system are sent over a dedicated secure cellular connection for fast and reliable communication. In the event of an emergency, that signal is instantly sent to a Central Monitoring Station. There are professional monitoring personnel at the Central Station 24/7 to receive the real-time alarm signals from your system, and dispatch emergency response. Non-emergency alerts are processed and sent out based on the rules that you define. For example, you may choose to get an alert when the front door opens between 12-2pm so you know the dog walker or cleaner has showed up.

Your alarm is connected 24/7 to a monitoring team who will alert you and the Gardaí if the alarm system is triggered. Patented technology ensures your system will work even if the alarm panel is disabled in any way by intruders. It is connected wirelessly, so even in the event of a power cut or internet failure, your alarm is always connected to the monitoring station.

Door sensors detect when doors are opened, triggering your alarm in real time. They have tamper protection to prevent unauthorised removal and are completely wireless.

Motion sensors detect when there are movements in your home when there shouldn’t be, triggering your alarm in real time. These also have tamper protection to prevent unauthorised removal and are completely wireless.

No. The main system Hub has Dual-path communication – hard-wired broadband connectivity via Ethernet and mobile connectivity via GSM SIM card as well as a back up battery. This is a security feature and eliminates the risk of power cuts/internet outages affecting system usage.

No. Smartzone is an entirely new system. For security, sensors and other devices are paired with the main Smartzone hub.

As part of the Smartzone offering, customers must take the monitoring service as this covers both monitoring and maintenance.

Yes. Smartzone can integrate with Alexa, Apple TV, Amazon Fire, Apple Watch, Google Home and any connected device such as your mobile phone, laptop or iPad.