Step 2

Estimated Annual Bill

Read to find out about estimated annual bill.



Spread the cost of your yearly electricity or gas bill into twelve equal, monthly direct debit payment amounts.


Understanding your electricity bill

Read to find out the breakdown of your bill.


Understanding your gas bill

We've worked hard to make understanding your bill a lot easier; so you can spend more time on things that matter to you most.


Payment Options- Paying by an posts household budget scheme

Read to find out about Social Welfare payments you can spread the cost of your household bills.


Fuel Mix Disclosure

Read to find out about the breakdown of the fuel sources we use to supply electricity.

When will I receive the €600 government electricity credit?

On September 27th, 2022, the Government announced that electricity credits for all households totalling €600 (€550.47 + €49.53 VAT) will be available in three instalments of €200 (€183.49 + €16.51 VAT). The Government Electricity Credit will be automatically available to all residential electricity customer accounts and no action will be required from the customer.

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Government- credit-200

I received my €200 electricity credit on my online account but it was not on my recent bill and the amount owing on my bill was collected in full via my direct debit?

The third electricity will be available on your online account on March 3rd, 2023. If your bill issue date is prior to the credit instalment date, the credit will be applied to your online electricity account, but it will not be reflected on your bill until the next bill issues. If the credit is not reflected as a line item on your bill, the full amount owing on your bill will be collected via direct debit.

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How can I request a copy of my previous electricity or gas bill?

The replacement of over 2 million electricity meters with the next generation electricity meter over a six-year period will cost some €1.2bn.

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How will the VAT reduction appear on my bill?

The VAT amount will be displayed as a separate line item on the front of your bill. The VAT amount and rate will also be displayed on the second page of your bill. As stated by the Government, VAT will be charged at 9% instead of 13.5% effective from the 1st of May to 31st of October, 2022.

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What is my IBAN?

IBAN stands for International Bank Account Number Your IBAN code is available from your bank and can be found on your bank account statement..

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What is Equaliser?

Equaliser is a payment method which allows you to spread the cost of your yearly electricity or gas bill into twelve equal, monthly direct debit payment amounts.

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Key Performance Indicators