Frequently Asked Questions

1. What do I need to switch to Electric Ireland?
2. What is my MPRN and where can I find it?
3. What is my GPRN and where can I find my GPRN?
4. Can I still switch online to Electric Ireland if I am in receipt of Free Gas Allowance or Free Electricity Allowance?
5. Do I need to let my current supplier know that I am switching to Electric Ireland?
6. Can I still switch to Electric Ireland even if I am in arrears with my current supplier?
7. What is a debt flag?
8. By how much do I need to be in arrears to have a debt flag placed on my account?
9. Why was a debt flag process introduced?
10. What happens if a debt flag is raised on my account?
11. When does the debt flagging process take effect?