How can we help you? To ensure you get right to the answer you need, please choose your topic below.
Advice on our charges, how to correct an estimated bill, reducing your bills and more.
What to do when you move, and how to reconnect service if your electricity supply is cut off.
Do you have a question about switching to Electric Ireland?
How to deal with moving electricity meters, poles and electricity cables when renovating your home.
We have a range of videos on different topics you may find helpful.
How to manage your account online, and what the service can do for you.
Some common questions about the Free Electricity Allowance Scheme.
Query on a product or order from the Electric Ireland Store?
A wealth of information on schemes and services for older customers & those who require priority support.
Everything you need to know about the new IBAN and BIC requirements.
Noticed a broken streetlight or damaged electricity pole near your home? Here's what you can do.