We are pleased to offer a service for our PAYG customers between 8am and 4pm on Bank Holiday Easter Monday the 1st of April. For all other service enquiries, we will be open as normal Tuesday 2nd of April when we look forward to helping you.
Have you downloaded the new
Electric Ireland Mobile App yet? You can view your bills, account details, make payments, submit a meter reading and much more. Available on Android and iOS.
Learn more.
Emergencies & Outages (ROI)
Electricity Outages & Emergencies
If you have no power, you can check for updates on faults, their restoration times or report a new fault at esbpowercheck.ie. For any electrical interruptions or emergencies please contact ESB Networks immediately at 1800 372 999 (24 hours).
Gas Emergencies
If you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50 (24 hours).
Postal Address: Electric Ireland, PO Box 841, South City Delivery Office, Cork T12C825
International Contact Number: 00353 1 8529534